Terms & Conditions

TERMS OF PAYMENT
Payment is accepted via Check, credit card or direct deposit into our Bank account in advance of delivery, unless previously approved and purchase order number is quoted. A 2.9% credit card surcharge is applied and can be made via the the details supplied in the invoice to by a direct link.
 

ORDER TERMS &CONDITIONS

Purchase orders placed by any person, or firm or company through its employees, whether in writing or verbally, are deemed to incorporate these terms and conditions.

A 50% deposit is required on all custom orders. 100% payment is required on all in stock or short lead time product purchases in order to reserve stock. For orders under R5,000.00 payment in full is required. Any balances due on custom or overseas orders must be paid and received no later than 4 weeks prior to shipment from any overseas factory. 

Upon paying a 50% deposit you are agreeing and confirming that all details provided on the visual quote are correct and approved and that you agree to all B Seated ROYAL CATERING AND EVENTS SUPPLIES Terms & Conditions.

Once production drawings have been approved over email or signed off, ROYAL CATERING AND EVENTS SUPPLIES is not liable for any issues with anything that might not fit in a space regardless if B Seated Global was involved in an on-site measure. ROYAL CATERING AND EVENTS SUPPLIES is not responsible for the construction of the specified area, it is up to the purchaser and any associated partners/designers/architects or contractors to ensure all Products are correct and accurate.

DELIVERY SERVICE

Delivery includes transportation of the goods to curbside and ground floor only. Additional charges will apply for hand unload or special services including but not limited to upper floor deliveries, timeslot requirements, unpacking and placing of goods or expedited services. In the event of any strike, lockout, trade dispute, fire, tempest, breakdown, riot, theft, crime, civil disturbance, war or legislation. The inability of ROYAL CATERING AND EVENTS SUPPLIES to procure goods due to any of the foregoing causes or any other occurrences preventing or retarding performance of the contract of delivery of goods. No responsibility shall be attached to B Seated Global for any delay, default, loss or damage due to any of the above causes, or to any cause beyond the control of B Seated Global.
 

DELIVERY LEAD TIME

Delivery lead time quoted is calculated in working days excluding Public Holidays. Delivery lead times stated are from receipt of deposit with accepted written order and are also subject to third party freight lead times and deliveries. Further to above any delays in Shipping from overseas ports , Australia or US customs hold on containers for security and screening or quarantine restrictions. ROYAL CATERING AND EVENTS SUPPLIES cannot be held responsible for these delays which are beyond ROYAL CATERING AND EVENTS SUPPLIES. ROYAL CATERING AND EVENTS SUPPLIES cannot be held responsible for any financial loss to a client where delays are beyond ROYAL CATERING AND EVENTS SUPPLIES. control.

 COM - POLICY

• COM in its entirety must be delivered to our warehouse within 2 weeks of deposit received. ROYAL CATERING AND EVENTS SUPPLIES will not take responsibility for production delays caused by late arrival of COM. ROYAL CATERING AND EVENTS SUPPLIES cannot commit to a production finish date until all COM is received. All CFA must be supplied to ROYAL CATERING AND EVENTS SUPPLIES  prior to the purchase order being submitted.  Where time is not available it is the responsibility of the purchaser to ensure fabric being supplied as COM is manageable for upholstery on the item it is intended for and ROYAL CATERING AND EVENTS SUPPLIES reserves the right to refuse fabrics/leathers that may not succeed on our furniture upholstery.

• A COM label is required to be completed and attached by the fabric supplier to each fabric shipment sent.

• The customer must follow usage specifications provided by ROYAL CATERING AND EVENTS SUPPLIES.

• Buffalo hides or other thick leathers may not be applicable to some frames.

• Difficult fabrics: unusual patterns or proportions in the fabric may require additional yardage. It is the responsibility of the client to ensure these fabrics have been supplied with the appropriate additional yardage (we require a 30% buffer to be supplied on all items)

• ROYAL CATERING AND EVENTS SUPPLIES is not responsible for fabric/leather defects, color imperfections, other flaws or any leftover fabrics.